Rate My Professor Boon Cheong Chew

Professor Dr. Boon Cheong Chew is a Professor in the Department of Technology Management within the Faculty of Technology Management and Technopreneurship at Universiti Teknikal Malaysia Melaka (UTeM). His contributions to Business & Economics are evident through his focus on technology management and sustainable practices. He earned a PhD in Science and Technology Studies from the University of Edinburgh in 2012, supported by a scholarship from the Ministry of Higher Education awarded in 2007. He also holds a Master of Technology Management (Technology) and a Bachelor of Civil Engineering, both from Universiti Teknologi Malaysia (UTM). Prior to academia, he worked for four years at YTL Corporation Berhad, specifically YTL Cement Berhad. He joined UTeM in January 2011, teaching extensive undergraduate and postgraduate courses such as Project Management, Engineering Management, Research Methodology, Quality Management, R&D Management and Commercialization, Strategic Technology Management, and Technology Transfer. Currently, he serves as Head of the Division for the Center of Continuing Education and Lifelong Learning in his faculty. He was a Visiting Researcher at the University of Edinburgh from July 2018 to June 2019.

Professor Chew's research specializations include technology management, sustainable management, and green technologies, approached from social science and management perspectives. His key publications encompass 'Ethical Banking in Practice: A Closer Look at the Co-operative Bank UK PLC' (2016, Qualitative Research in Financial Markets), 'Relationship between service quality and customer satisfaction: a study of Malaysian banking industry' (2016, International Journal of Productivity and Quality Management), 'A Study on ISO 31000: Managing Risk Management System Implementation to Improve the Organization Performance: The Case of Malaysian Airline System Berhad' (2025, IJRISS), 'Challenges and Opportunities for Gender-Inclusive Public Transport Policies in Southeast Asian Economies' (2025, IJRISS), and 'Ant-Financial in Establishing the Early Stage of the Alipay Eco System in Malaysia' (2024, Qualitative Research in Financial Markets). He has led or co-researched funded projects including 'Developing New Manufacturing Flexibility Model for E&E’s Supply Chain and Industry in Sustaining Performance' (FRGS 2023, RM 61,460, Main Researcher), 'GEDSI Framework for Inclusive BESS Integration and Energy Financing' (International Grant 2025, RM 179,412.11, Co-Researcher), and 'Manufacturing Excellence for Malaysian SMEs Through Hybrid Quick Response Manufacturing Framework' (FRGS 2015, RM 124,000, Co-Researcher).