College and Career Readiness Support Coordinator/Administrative Assistant

Job Description

The College and Career Readiness (CCR) Support Coordinator/Administrative Assistant is a full-time position located primarily on the OCH Campus in Monroe, NC. Under the direction of the Associate Vice President of Business and Workforce Solutions, the CCR Support Coordinator/Administrative Assistant provides comprehensive administrative support to all areas of CCR.

Comprehensive Benefits Package to include health insurance with the NC State Health Plan for Teachers and State Employees, retirement benefits through the NC Retirement System, Paid Time Off, and a supplemental cafeteria plan.

Essential Duties Summary

• Provides administrative support for all areas of College and Career Readiness
• Serves as the first point of contact for CCR visitors and students and provides excellent customer service to all stakeholders
• Develops and maintains course-related documents including course authorizations, course sign-in sheets, attendance rosters, instructor contracts, and instructor time sheets; supports part-time instructors with paperwork concerns
• Processes all full and part-time instructional and non-instructional contracts
• Manages full and part-time payroll documentation, including federal Time and Effort reporting
• Manages Adult High School transcript requests
• Processes departmental supply and equipment orders and maintenance requests
• Coordinates CCR course scheduling in 25Live or other scheduling software
• Manages and communicates departmental updates including meeting minutes, departmental event calendars, etc.
• Represents CCR on Insider Planning and Student Communications committees.
• Participates in local, state, and national professional development opportunities, as appropriate
• Actively participates in College committees and activities, including (but not limited to), Planning Councils, Advisory Boards, other College committees, College activities and events, and College-related community activities and events
• Demonstrates a high-level of professionalism, innovation, collaboration, and institutional commitment in all actions
• Performs other duties as assigned by the Associate Vice President of the School of College and Career Readiness

Required Qualifications

• Associate's degree
• Excellent customer service skills
• Demonstrated high degree of accuracy and attention to detail
• Excellent oral and written communication skills
• Prior administrative/clerical experience
• Proficiency in Microsoft Office Suite
• Evidence of the ability to multi-task effectively

Preferred Qualifications

• Bi-lingual
• Experience working with data management systems
• Demonstrated ability to manage and complete time-sensitive projects that involve large quantities of information/data
• Evidence of effective problem-solving, critical thinking, and decision-making skills
• Personal and professional integrity that communicates a sense of mission, leadership, and ability to self-start
• Evidence of ability to relate and communicate well with individuals from all socio-economic levels and ethnic groups with respect and sensitivity
• Evidence of a career that includes flexibility and willingness to change; open-mindedness, fairness, and the ability to see multiple perspectives; a willingness to take risks; and accept responsibility for professional and personal growth