Coordinator II, Employee and Labor Relations

Company Description

Monroe Community College is a unit of the State University of New York (SUNY) and is one of only nineteen community colleges across North America selected for board membership in the League for Innovation in the Community College. Founded in 1961, MCC prides itself on providing an affordable, quality education for more than 8,500 students in the Rochester area. MCC is a large institution offering over 100 programs across two main campuses, two specialized centers, and various community sites.

Monroe Community College expects and upholds equity, inclusion, and a sense of belonging in our educational programs, policies, campus life, employment, and community involvement. We believe diversity enriches our lives and leads to understanding and appreciating our differences and commonalities. To achieve academic and institutional excellence, we actively recruit, engage, and retain students, faculty, staff, and community partners who represent the diversity of our region, nation, and world. MCC embraces inclusion and diversity, offering activities and programs to enhance the personal and professional development of faculty, staff, and students. The College welcomes candidates committed to MCC's mission of access, academic excellence, and a desire to work in a diverse and dynamic environment.

Job Description

Function of Position

The Coordinator II, Employee & Labor Relations, provides specialized support in the administration of employee and labor relations functions, with a primary focus on Civil Service processes, contract administration, and collaborative work with CSEA and County partners. This role supports the Assistant Director, Employee & Labor Relations in ensuring consistent application of collective bargaining agreements (CBAs), resolving workplace matters, and maintaining compliance with Civil Service requirements.

Examples of Duties & Responsibilities

Civil Service & Classification Support

• Collaborates with the HR team and CSEA union on County-related personnel and labor matters.
• Manages and processes Civil Service "one-off" requests with the County, ensuring accuracy and timely submission.
• Prepares and submits required Civil Service documentation and payroll reporting forms.
• Conducts job audits and classification reviews to identify potential title changes, discrepancies, or out of-title work issues.
• Coordinates with County Civil Service on position classifications, updates, and compliance requirements.

Employee & Labor Relations Support

• Provides support to the Assistant Director, Employee Relations, in interpreting and applying Collective Bargaining Agreements (CBAs).
• Assists in the resolution of contract disputes by gathering documentation, performing preliminary analysis, and coordinating communications with the CSEA union.
• Supports internal investigations by conducting fact-gathering, interviews, documentation review, and preparation of summaries.
• Helps design, refine, and deliver CSEA-related training materials, checklists, and tools to ensure alignment with contract language and organizational practices.
• Maintains accurate and confidential records related to employee relations matters, investigations, and Civil Service transactions.

Collaboration & Communication

• Serves as a liaison between Human Resources, CSEA, County Civil Service, and internal departments to support labor relations initiatives.
• Communicates clearly and professionally with administrators, supervisors, employees, and union representatives.
• Provides guidance to departments on Civil Service procedures, out-of-title concerns, and CSA-related questions.

Secondary Functions

• Completes other duties as assigned by Human Resources leadership

MCC Expectations

• Adheres to the College Code of Conduct.
• Contributes to, supports, and maintains an equitable, inclusive, and collaborative College environment.
• Maintains technological competencies utilized by the College.
• Commits to the philosophy of a comprehensive community college.
• Commits to professional growth, which includes seeking ongoing training in diversity, equity, and inclusion to better serve students.

Requirements

Required Qualifications

• Bachelor's degree in Business Administration, HR, or a related field
• Two or more years of experience in human resources with a focus on employee/labor relations
• Prior experience working in a unionized environment within the public sector
• Familiarity with Civil Service processes, job classifications, and personnel transactions.
• Working knowledge of collective bargaining agreements (CBA) and labor relations principles.
• Strong analytical skills; ability to interpret regulations, contracts, and policies.
• Evidence of respect for and understanding of people with diverse backgrounds, abilities, and needs
• Excellent communication, documentation, and organizational skills.
• Ability to maintain confidentiality and handle sensitive information in a professional manner.
• Proficiency with HRIS systems, spreadsheets, and reporting tools.

Preferred Qualifications

• Prior higher education experience working in Human Resources
• Bilingual and able to read, write, and speak Spanish, or other languages, proficiently