Counsellor, Safety & Well-being

Deliver counselling and wellbeing support that helps students thrive

Design workshops, campaigns and initiatives that build student resilience

Diverse role combining counselling, prevention and student engagement

Be Bold. Belong. Be More. At Southern Cross University, we do things differently, and so can you. A career with us is more than you might expect. Yes, it’s about the heart, connectedness and community you’d hope for in a regional university. But there’s also so much more. Our game changing Southern Cross Model brings a deeper, focused learning experience and our research is deeply connected to our regions, making a difference on a global scale. This is your chance to help us build something new and meaningful for our students, our communities and your career. To drive change, make a real impact, and thrive in a place as unique as you. You can be good anywhere. Here, you can be great.

Your opportunity

The Stay Well team at Southern Cross University plays a vital role in supporting student wellbeing, safety and success. Through counselling, wellbeing programs, health promotion initiatives and early intervention support, the team helps students navigate the challenges of university life and build the skills needed to thrive academically and personally.

As Counsellor, Safety & Wellbeing you will deliver short to medium term counselling and support services while also leading initiatives that strengthen student wellbeing across the University. Approximately 80% of your time will be focused on individual counselling and support, with the remaining 20% dedicated to developing and delivering workshops, wellbeing resources, campaigns and student engagement initiatives.

This is an ideal opportunity for a qualified Social Worker or counselling professional who enjoys variety, values prevention and early intervention, and wants to work in a contemporary university environment supporting a diverse student population, including a large cohort of international students. You’ll join a collaborative and innovative team committed to continuously improving how student wellbeing services are delivered both online and on campus.

You will make an impact by:

Delivering evidence-based counselling, assessment, crisis support, safety planning and referral services to students experiencing personal, academic or wellbeing challenges

Developing and delivering workshops, group programs, wellbeing resources and health promotion initiatives that build resilience and support student success

Supporting students through the University’s stepped care approach, helping them access the right level of support at the right time

Responding to critical incidents and providing advice, care coordination and support to students and key stakeholders within scope of practice

Using outcome measures, data and feedback to evaluate service effectiveness and contribute to continuous improvement initiatives

Collaborating with internal teams and external organisations to enhance student wellbeing, safety and engagement across the University

What you will bring

You’re a passionate and student focused wellbeing professional who understands that supporting student success extends beyond one-on-one counselling. You enjoy building connections, delivering engaging programs and creating practical wellbeing initiatives that have a meaningful impact.

You are culturally responsive, adaptable and comfortable working with students from diverse backgrounds and life experiences. You embrace new technologies, enjoy developing innovative approaches to service delivery, and are excited by the opportunity to contribute to a modern, proactive wellbeing service.

To succeed in this role, you will also need:

Qualification in Social Work, Counselling or a related discipline, with current professional registration or membership where applicable. Social workers are strongly encouraged to apply.

A strong understanding of student wellbeing, safety and mental health challenges, particularly within culturally and linguistically diverse communities

Experience designing and delivering workshops, wellbeing programs, health promotion activities or community engagement initiatives

Strong communication, technology and relationship building skills, with the ability to maintain accurate records, use digital systems confidently and adapt to evolving service delivery approaches

Why Southern Cross University

SCU is proudly a regional university, young, small and vibrant. That means you’ll find more exposure, opportunity and ownership - to grow, achieve and build a career that means more. And you’ll do it alongside passionate people and leaders who go the extra mile to help you succeed.

A career with us is about more than just work. It’s about place, community and the life you want to live. With three main campuses at the Gold Coast, Coffs Harbour and the Northern Rivers region of NSW, we’re integral to all these wonderful communities. Find your place and be more in this beautiful part of the world.

Your opportunity is:

Full-time, continuing (permanent)

Located at Gold Coast, QLD 4225. Relocation assistance is available, making it easier to join our regional communities

HEW Level 7. The base salary ranges from $108,361 - $117,660 per annum, plus 17% employer’s contribution to superannuation. The total remuneration package is up to $137,662.

You will enjoy a range of perks designed to support your wellbeing, growth and work-life balance. For more information on our benefits and what it’s like to work at SCU, visit Why work at Southern Cross University?

Be more with Southern Cross University today

Southern Cross University values potential as much as experience. If you do not meet all the listed requirements but are excited about the role and confident you can contribute, we encourage you to apply or reach out for more information.

Name: Jaime Pollard

Email: Jaime.pollard@scu.edu.au

Applications close 11.30pm AEST 5 July 2026.

Eligible applicants must have Australian or New Zealand citizenship, Australian permanent residency or current working rights in Australia for the entire duration of the appointment. Employer visa sponsorship is not available for this position.

Applicants must apply online and attach a CV and cover letter. The cover letter must clearly address each selection criterion in the position description. Information to support you prepare your application is available on our website.

Southern Cross University celebrates the rich diversity of our regions and international community. We are committed to creating an inclusive workplace that welcomes and values people of all backgrounds. We encourage applications from people of all genders, ethnicities, ages, languages, sexual orientations, and people with disabilities. We are dedicated to providing reasonable adjustments to our recruitment process to ensure every candidate can fully participate. For any support through the recruitment process reach out to jobs@scu.edu.au.

Counsellor, Safety & Well-being

Deliver counselling and wellbeing support that helps students thrive

Design workshops, campaigns and initiatives that build student resilience

Diverse role combining counselling, prevention and student engagement

Be Bold. Belong. Be More. At Southern Cross University, we do things differently, and so can you. A career with us is more than you might expect. Yes, it’s about the heart, connectedness and community you’d hope for in a regional university. But there’s also so much more. Our game changing Southern Cross Model brings a deeper, focused learning experience and our research is deeply connected to our regions, making a difference on a global scale. This is your chance to help us build something new and meaningful for our students, our communities and your career. To drive change, make a real impact, and thrive in a place as unique as you. You can be good anywhere. Here, you can be great.

Your opportunity

The Stay Well team at Southern Cross University plays a vital role in supporting student wellbeing, safety and success. Through counselling, wellbeing programs, health promotion initiatives and early intervention support, the team helps students navigate the challenges of university life and build the skills needed to thrive academically and personally.

As Counsellor, Safety & Wellbeing you will deliver short to medium term counselling and support services while also leading initiatives that strengthen student wellbeing across the University. Approximately 80% of your time will be focused on individual counselling and support, with the remaining 20% dedicated to developing and delivering workshops, wellbeing resources, campaigns and student engagement initiatives.

This is an ideal opportunity for a qualified Social Worker or counselling professional who enjoys variety, values prevention and early intervention, and wants to work in a contemporary university environment supporting a diverse student population, including a large cohort of international students. You’ll join a collaborative and innovative team committed to continuously improving how student wellbeing services are delivered both online and on campus.

You will make an impact by:

Delivering evidence-based counselling, assessment, crisis support, safety planning and referral services to students experiencing personal, academic or wellbeing challenges

Developing and delivering workshops, group programs, wellbeing resources and health promotion initiatives that build resilience and support student success

Supporting students through the University’s stepped care approach, helping them access the right level of support at the right time

Responding to critical incidents and providing advice, care coordination and support to students and key stakeholders within scope of practice

Using outcome measures, data and feedback to evaluate service effectiveness and contribute to continuous improvement initiatives

Collaborating with internal teams and external organisations to enhance student wellbeing, safety and engagement across the University

What you will bring

You’re a passionate and student focused wellbeing professional who understands that supporting student success extends beyond one-on-one counselling. You enjoy building connections, delivering engaging programs and creating practical wellbeing initiatives that have a meaningful impact.

You are culturally responsive, adaptable and comfortable working with students from diverse backgrounds and life experiences. You embrace new technologies, enjoy developing innovative approaches to service delivery, and are excited by the opportunity to contribute to a modern, proactive wellbeing service.

To succeed in this role, you will also need:

Qualification in Social Work, Counselling or a related discipline, with current professional registration or membership where applicable. Social workers are strongly encouraged to apply.

A strong understanding of student wellbeing, safety and mental health challenges, particularly within culturally and linguistically diverse communities

Experience designing and delivering workshops, wellbeing programs, health promotion activities or community engagement initiatives

Strong communication, technology and relationship building skills, with the ability to maintain accurate records, use digital systems confidently and adapt to evolving service delivery approaches

Why Southern Cross University

SCU is proudly a regional university, young, small and vibrant. That means you’ll find more exposure, opportunity and ownership - to grow, achieve and build a career that means more. And you’ll do it alongside passionate people and leaders who go the extra mile to help you succeed.

A career with us is about more than just work. It’s about place, community and the life you want to live. With three main campuses at the Gold Coast, Coffs Harbour and the Northern Rivers region of NSW, we’re integral to all these wonderful communities. Find your place and be more in this beautiful part of the world.

Your opportunity is:

Full-time, continuing (permanent)

Located at Gold Coast, QLD 4225. Relocation assistance is available, making it easier to join our regional communities

HEW Level 7. The base salary ranges from $108,361 - $117,660 per annum, plus 17% employer’s contribution to superannuation. The total remuneration package is up to $137,662.

You will enjoy a range of perks designed to support your wellbeing, growth and work-life balance. For more information on our benefits and what it’s like to work at SCU, visit Why work at Southern Cross University?

Be more with Southern Cross University today

Southern Cross University values potential as much as experience. If you do not meet all the listed requirements but are excited about the role and confident you can contribute, we encourage you to apply or reach out for more information.

Name: Jaime Pollard

Email: Jaime.pollard@scu.edu.au

Applications close 11.30pm AEST 5 July 2026.

Eligible applicants must have Australian or New Zealand citizenship, Australian permanent residency or current working rights in Australia for the entire duration of the appointment. Employer visa sponsorship is not available for this position.

Applicants must apply online and attach a CV and cover letter. The cover letter must clearly address each selection criterion in the position description. Information to support you prepare your application is available on our website.

Southern Cross University celebrates the rich diversity of our regions and international community. We are committed to creating an inclusive workplace that welcomes and values people of all backgrounds. We encourage applications from people of all genders, ethnicities, ages, languages, sexual orientations, and people with disabilities. We are dedicated to providing reasonable adjustments to our recruitment process to ensure every candidate can fully participate. For any support through the recruitment process reach out to jobs@scu.edu.au.