Director, Fitness Programs

ABOUT STANFORD RECREATION & WELLNESS

Stanford's Department of Athletics, Physical Education and Recreation ("DAPER") is the premier intercollegiate athletics and recreation program in the country. Aligned with Stanford University's pioneering spirit, Stanford Recreation and Wellness is committed to bold and purposeful engagement. We ignite a culture of belonging and well-being through movement, adventure, play, and learning. Our fifty full-time staff and over 400 part-time staff manage eight recreation facilities at one of the world's most beautiful universities.

Hosting over a million visits annually, we work cohesively, lead with courage, and pursue and revere excellence. We are building a community that is inclusive and a diverse team that is committed to excellence. We take risks. We are willing to lead. We do the right thing. We create innovative solutions. We develop our employees. We promote a culture of gratitude and recognition. We have fun. If that sounds like you, join us.

JOB PURPOSE

The Director of Fitness and Wellness, is responsible for the implementation and administration of recreational programs in fitness, aquatic, and non-credit instruction, as well as other wellness programs. This role directly supervises at least five full-time and more than 90 part-time staff. Specific responsibilities include end-to-end program management, recruitment, hiring, training, supervision and evaluation of professional, student and contingent staff; development and oversight of operating budgets; development and execution of program policies and procedures; and revenue generation. This position is on-site and reports to the Executive Director, Recreation and Wellness.

CORE DUTIES

Staff Management (40%)

• Leads a team of at least five full-time staff members: Assistant Director of Fitness Programs, Assistant Director of Personal Training, Assistant Director of Aquatics, the Head Coach of the Stanford Masters Swim Team, and the coordinator of the Li Ka Shing Fitness Center.
• Ensure program delivery by supporting managers to recruit, hire, train and develop appropriate casual part-time staff in group fitness and private training instructors, lifeguards, and other related staff.
• Responsible for the daily management of staff, including the recruitment, hiring, onboarding, scheduling, motivation, and retention.
• Plan, organize, and facilitate training, work assignments, evaluations, and, if needed, disciplinary action for personnel. Trains staff in the use of the recreational facilities and emergency procedures.
• Ensure customer encounters are courteous, respectful, and efficient.
• Ensure staff understand their role as valuable team members within Recreation and Wellness.

Administrative Responsibilities (30%)

• Responsible for the inputting/entering of fitness program information for all sport and recreation classes and programs into the membership software in alignment with marketing and registration deadlines. Gather, analyze, and report on group fitness and recreational class data.
• Successfully manage an accurate administration of online program registration, including internal collaborations with cross-functional teams, responding to inquiries in a timely manner, and managing payment systems.
• Works directly with and in close collaboration with the Director of DAPER Academic Programs and other student wellness-based leaders on specific functions, projects, and programs, including instructor education and development.
• Contribute to the budget planning process, tracking annual expenditures.
• Regularly collect satisfaction surveys and customer response forms; create reports and recommend solutions.
• Ensure prompt and effective verbal and written communication with staff/participants/rosters and supervisor based on daily program needs.
• Teach classes as needed.

Program Management (30%)

• Oversee the management and implementation of group fitness, personal training, aquatics, and recreational class programs.
• Conduct group training, recreational classes, and/or group fitness sessions regularly to maintain skills and professional pedagogy. There is the expectation to occasionally teach a class.
• Manage the life cycle of employees, including hiring, onboarding, training, and evaluation of 60+ part-time instructors.
• Manage program operations as it pertains to the space and scheduling of group fitness studios, scheduling of instructors in partnership with other relevant recreational facilities.
• Review and recommend policies and procedures to include facility access, emergency action plans, and standard operating procedures and safety standards.
• Develop and maintain positive working relationships within DAPER, the University and/or community representatives, vendors, and other regular contacts to meet the objectives of the fitness program.
• Serve on Recreation and Wellness, DAPER, and campus committees as directed.
• Provide assistance for major events as requested
• Conduct other duties and assist other Recreation and Wellness staff as necessary.

MINIMUM REQUIREMENTS

Education and Experience

Bachelor's degree and three to five years of relevant experience or a combination of education and relevant experience. Master's degree in exercise-related fields is preferred.

Knowledge, Skills, and Abilities

• Experience in fitness programming and health promotion.
• Experience in developing and implementing training, educational classes, and recreational programs
• Analytical and problem-solving skills.
• Ability to meet expected deadlines and schedules.
• Interpersonal skills and mature judgment required to interact effectively and collaboratively with a broad range of people, including program areas, stakeholders, vendors, and equipment suppliers, both individually and in groups.
• Demonstrated ability to set priorities to perform a high volume of detailed work with constant interruptions.
• Ability to coordinate daily activities, including work scheduling, quality assurance, monitoring of activities, and supervision of personnel.
• Knowledge of current risk management practices in recreational facilities and student management strategies.
• Demonstrated ability to provide a high standard of customer service.
• Experience with MS Office products, Google Drive and applications, and other recreation-based software (Fusion, Netgym, Inbody).

Certifications and Licenses

• Nationally recognized personal training or group fitness certification required.
• Current CPR, AED, and First Aid certification or the ability to obtain within 30 days of hire.

PHYSICAL REQUIREMENTS

Ability to exert physical effort, including the ability to lift a minimum of 30 lbs., bending, squatting, reaching, or being on one's feet for long periods of time. Ability to lead a group exercise or recreation class, including modeling of movement and technique.

WORKING CONDITIONS

Routine work during normal business hours, evenings, and weekends. May need to work occasional extended hours.

WORK STANDARDS

• Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
• Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
• Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide.

DAPER's Integrity

This position, along with all DAPER coaches and staff, is responsible for the integrity of Stanford's intercollegiate athletics program and for the reputation of Stanford University. This position is responsible for ensuring that his/her/their involvement with Athletics Department activities maintains the integrity of the University's reputation and does not negatively impact the relationship between the University and its faculty, staff, students and alumni. Additionally, this position must comply with University policies and procedures, NCAA and Conference rules and regulations.

The expected pay range for this position is $96,512 - $123,583 per annum.

Stanford University provides pay ranges representing its good faith estimate of the salary or hourly wage the university reasonably expects to pay for a position upon hire. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location and external market pay for comparable jobs. At Stanford University, base pay represents only one aspect of the comprehensive rewards package.

At Stanford University, base pay represents only one aspect of the comprehensive rewards package. The Cardinal at Work website (https://cardinalatwork.stanford.edu/benefits-rewards) provides detailed information on Stanford's extensive range of benefits and rewards offered to employees. Specifics about the rewards package for this position may be discussed during the hiring process.