Executive Director of Business Systems Strategy & Optimization (INTERNAL)

Job Summary/Basic Functions

The Executive Director of Business Systems Strategy & Optimization serves as a cross-functional leader responsible for maximizing the institutional value of enterprise and operational systems across key business units, including Housing, Facilities, Auxiliary Services, and other operational areas. This role focuses on aligning technology with business processes, driving system adoption, and optimizing workflows to enhance efficiency, user experience, and return on investment.

This position operates as a strategic partner to both divisional leadership and the IT Enterprise Applications team. While Information Technology retains authority over system architecture, integrations, security, and governance, the Executive Director leads the functional strategy, utilization, and continuous improvement of systems within business operations.

Minimum Qualifications

Education: Bachelor's degree in Computer Science, Information Technology, Web Development, or a related field.

Experience: Five years or related experience.

Job Duties

• 35% - Institutional Systems Strategy & Optimization
• 30% - Process Design, Implementation & Enablement
• 20% - Ownership Transition, Sustainability & Continuous Improvement
• 15% - Data, Insights & System Effectiveness