Head of Public Services

Job Details

Under general direction, performs professional and administrative tasks related to the operation of the Circulation department, including planning, implementing, directing, and evaluating library services.

Supervises student workers at the Information Hub. Performs a variety of circulation and clerical procedures, assists students, faculty, and community members in using library services and facilities, and provides friendly, high quality customer service.

Performs job in a library setting with some hectic or demanding situations. The job involves working a varied schedule, including evenings and weekends, which may change periodically. Position involves frequent interruptions with maximum flexibility required.

RESPONSIBILITIES:

• Oversees all activities of the circulation and reference services.
• Hires Circulation staff in consultation with the librarians, business manager, and Dean.
• Supervises and evaluates the performance of the student workers.
• Provides training and training opportunities for student workers.
• Develops and proposes relevant policies and procedures in conjunction with the librarians and Dean.
• Evaluates circulation work flow and processes.
• Works with the IT Librarian to troubleshoot patron account issues.
• Interacts with library patrons and staff regarding library materials.
• Trains and assists patrons in the use of library equipment and technology.
• Schedules student workers to staff the information hub while the library is open.
• Coordinates with the IT Librarian to work and manage student projects.
• Coordinates with the Academic Engagement and User Experience Librarian to manage events.
• Participates in activities such as staff meetings, admin, and training.
• Performs all other duties as assigned.

QUALIFICATIONS:

Minimum Qualifications:

• Bachelor's Degree or 4 years of related experience in lieu of degree

Preferred Qualifications:

• Experience training & supervising library staff
• Knowledge of integrated library systems
• High level of interpersonal skills and integrity
• High level of customer service skills

COMPENSATION:

Compensation will be negotiable based upon education & experience

BENEFITS:

Base pay is one component of Emporia State University’s total rewards package. We are dedicated to supporting the needs of the “whole you” with our holistic approach to employee benefits by offering comprehensive well-being benefits for you and your family that include:

• Health Insurance
• Free Dental insurance for employees
• Retirement through the Kansas Board of Regents
• Paid parental leave
• Up to 31 days paid vacation and holiday days
• Tuition reduction and tuition assistance
• Dependent tuition waiver

For full details about our benefit plan offerings, please visit here.

APPLY:

Please upload a cover letter, resume, and contact information of three references here.

Consideration of applications will begin immediately, and will continue until the position is filled.

A background check is required prior to hire.

For more information

Human Resources
humres@emporia.edu
(620) 341-5379