HR Generalist

Job Summary:

Reporting to the Director, Employee Experience, the HR Generalist serves as the primary point of contact for College employees and is responsible for managing the day-to-day operations and handling of a wide variety of essential HR functions. The HR Generalist will serve as a primary point of contact throughout the employee life-cycle for employee inquiries, managing recruitment, supporting employee relations, and ensuring compliance with labor laws. This role requires strong organizational skills, attention to detail, and the ability to maintain confidentiality while assisting with recruitment, onboarding, employee relations, compliance, and record-keeping. The ideal candidate has an initiative-taking mindset and is an independent worker.

Key Responsibilities:

Recruitment, Onboarding & Offboarding:

• Manage end-to-end recruitment process by posting job openings, screening resumes, conducting interviews, and coordinating communication with candidates and hiring managers.
• Prepare offer letters and other employment documents for new hires.
• Manage the onboarding process, communicating with new hires and hiring manager to ensure a smooth onboarding process, including facilitating new employee orientations, conducting background checks, and ensuring all required documentation is completed.
• Manage the offboarding process including following up with employees when they give notice, facilitate Exit Interviews, proactively reach out to the manager to discuss backfills, ensure HRIS system update with "final close" 30-days past departure.

Employee Relations:

• Serve as an accessible point of contact for employees and managers by advising regarding HR policies, benefits, and workplace standards while acting as a neutral party.
• Provide support in resolving employee concerns and assist in fostering a positive work environment.
• Assist with employee relations, coaching supervisors on handling performance issues and conflict resolution.
• Assist in coordinating employee training and development programs.

Benefits:

• Deliver New Employee Benefits Orientation
• Partner with Benefits and Total Rewards to escalate benefits related inquiries by being the first point of contact for Staff members. Facilitate follow-up conversations between the Assistant Director of HR, Benefits and/or the Director of Total Rewards & Compensation for more complicated questions.

Employee Records & Compliance:

• Assist with the preparation and filing of HR-related documents, including new hire paperwork, performance evaluations, and leave records.
• Collaborate with the Controller's Office to facilitate and approve payroll.
• Maintain employee records in compliance with College policies to ensure compliance with labor laws, workplace safety regulations, and other relevant guidelines.

Additional Duties and Responsibilities:

• In partnership with the Director, Employee Experience, identify and implement process improvements that increase efficiency and provide seamless experience for all stakeholders.
• Works closely with the Human Resources Team to develop and implement strategic human resource programs for the College, including the development and implementation of robust systems, programming, trainings, and other initiatives, to increase employee engagement and promote a positive work environment.
• Collaborate with leadership to foster a value-driven workplace culture that supports retention and productivity.
• Handle day-to-day administrative tasks for the HR department, including scheduling meetings, preparing reports, and maintaining HR systems.

Qualifications:

• Bachelor's degree in Human Resources, Business Administration, or related field required.
• 3 years of HR experience, ideally in Higher Education or other office environment
• Demonstrated knowledge of HR policies as well as federal, state, and local laws and regulations
• Proficiency with HRIS platforms (e.g., Oracle, Workday, Power Bi, Kuali Build)
• Strong interpersonal, communication, organizational, decision making, critical thinking skills, as well as taking the initiative to propose improvements, alternatives, and solutions.
• Experience and interest in HR data gathering and analysis.
• Ability to maintain discretion and confidentiality.
• Proven abilities to meet deadlines; make sound judgments; manage confidential and sensitive matters; work effectively with internal and external constituents and develop collaborative relationships.
• Must be able to work both independently and as part of a broader team.
• Must have a passion for excellent customer service and commitment to exceptional quality.
• SHRM-CP or PHR certification (or working towards certification) is a plus.