Job Summary

• Collaborates with the Director of Graduate Programs to develop, organize and implement graduate student support needs and initiatives in the SoE.
• Collaborates with the faculty advisor, program coordinators, and staff to ensure graduate students are progressing through their academic and/or licensure programs.
• Corresponds with and counsels prospective and current graduate students regarding their academic and licensure program; reviews program and licensure requirements, academic interest and abilities, and assists with admission and registration processes.
• Prepares graduate students to make decisions about courses, academic programs, and licensure additions by training them on the IU Indianapolis academic processes, policies, and state licensure systems.
• Informs students about licensing exam requirements and resources.
• Conducts student audits to recommend for degree and/or licensure.
• Collaborates with university departments on behalf of students (Bursar, Financial Aid, Graduate School, Office of International Affairs, Registrar, etc.).
• Works with the SoE faculty and staff in providing graduate presentations for admission, licensure, orientation, reinstatement, university systems, and where applicable.
• Conducts transcript review and evaluations.
• Develops and maintains confidential student files and records.
• Attends program, departmental, and university meetings.
• Organizes staff and provides support and oversight to recruiting events in order to increase graduate enrollment in the SoE.
• Assists with tracking and reporting of student information for licensure accreditation and/or university purposes.
• Initiates term activation, where applicable.
• Performs course authorizations, where applicable.
• Works with faculty and staff in the SoE and in other departments; identifies prospective students, creates correspondence, and collaborates efforts with the IU Indianapolis Graduate School.
• Supports SoE events and conferences; obtains student information, disseminates information, and plans presentations.
• Organizes, develops, and plans the graduate student program orientation.
• Provides documentation for accreditation purposes.
• Provides evening graduate advising and student support services.
• Presents advising updates during graduate evening classes (including course registration, graduation, licensing requirements, etc.).
• Performs other duties as assigned.

Qualifications

EDUCATION
Required
Master's degree in a related field

WORK EXPERIENCE
Required
5 years in education, student affairs, teaching, academic advising, social work, or related field

Preferred
Experience in a student-focused, higher education environment is highly desired

SKILLS
Required
Proficient communication skills
Maintains a high degree of professionalism
Demonstrated time management and priority setting skills
Demonstrates a high commitment to quality
Flexibility to work in a fast paced, dynamic environment
Seeks to acquire knowledge in area of specialty
Highly thorough and dependable
Demonstrates a high level of accuracy, even under pressure
Possesses a high degree of initiative
Ability to influence internal and/or external constituents
Ability to use and learn new technology proficiently and to change practices with changing technology
Ability to meet Best Practices and National Standards for Academic Advising
Understands and meets Family Educational Rights and Privacy Act (FERPA) requirements

Preferred
Clear understanding of student academic programs
Knowledge of current state licensing requirements
Ability to manage highly confidential records and information
Knowledge of university systems and scheduling system