Public Safety Dispatcher III S3

Position Title

Public Safety Dispatcher III S3

Work Shift

Evening (4pm-12am) (United States of America)

Employee Type

Regular

Office/Department

Public Safety

Work Environment

Loyola University Maryland Main Campus

Job Type

Full time

Benefits at Loyola

https://www.loyola.edu/department/people-culture/benefits/

$19.36 - $24.21

Anticipated Start Date

Monday, May 18, 2026

Position Duties

Provide for the safety and well being of university students, faculty, staff and property by supplementing the efforts of the campus police officers. Perform functions relating to emergency and routine radio and telephone communications. Document shift activity of campus police officers. Monitor the campus's alarm systems.

Essential Functions

Use a computer-aided dispatch system, receive emergency calls from the public requesting police, fire, medical or other emergency services. Determine the nature and location of the emergency; determine priorities, and dispatch campus police, local police, fire, ambulance or other emergency units as necessary and in accordance with established procedures. Train new Public Safety Dispatchers. Monitor direct emergency alarms, answer non-emergency calls for assistance. Enter, update and retrieve information from a variety of computer systems. Receive requests for information regarding vehicle registration, student schedule records and previous reports and provides pertinent data. Monitor several complex radio frequencies including campus police, transportation, facilities, event services and others. Operate a variety of communications equipment, including radio consoles, telephones and computer systems. Monitor local police radio for activity in the northern Baltimore area. Monitor campus alarm systems and direct officers' response to same. Notify local police and fire officials when necessary. Assist campus police officers' field efforts by accessing computerized campus information including the employee and student directories. Enter work orders for facilities maintenance, technology services and access control. Document actions of campus police officers, including building and patrol checks, safety transports and escorts, door assists and other police services. Non essential: Performs all other duties and responsibilities as assigned or directed by the supervisor. This may include attendance of and participation in required training for role.

Physical/Environmental Demands

Public Safety Dispatchers perform shift duties at the Base Communications Center in the Facilities building. The base center experiences many audible alarms, spoken messages and loud sounds to alert officers to system status. The base center desk is equipped with five computer monitors to assist in monitoring all systems simultaneously. Public Safety Dispatchers use headsets for radio communications.

Education Required

High school diploma or GED

Work Experience

1 - 3 years

Describe Required Experience

1-3 years experience dispatching at a higher education institution or law enforcement, fire safety, EMS/EMT, or, security experience. Strong interpersonal and communication skills, a pleasant disposition and an ability to communicate with diplomacy and tact in sensitive situations. Ability to maintain confidential information. Ability to handle multiple simultaneous responsibilities. Work involves much personal contact with others inside and/or outside the University for purposes of giving or obtaining information, building relationships, or soliciting cooperation. Ability maintain confidentiality. Ability to work holidays, weekends, during emergency conditions and additional shifts as required. Ability to think quickly and act with composure under emergency and stressful situations. Ability to communicate clearly and concisely via two way radio. Ability to support the mission and values of a Catholic Jesuit education, as well as University goals for institutional diversity.