Senior Fiscal Services Collections Analyst

Job Overview

The Senior Fiscal Services Collections Analyst serves as a member of the Sponsored Fiscal Collections team in The Enterprise for Research, Innovation and Knowledge (ERIK). The Senior Fiscal Services Collections Analyst serves as a subject matter expert and point of contact for all university departments and external Sponsors for the collections activity related to Sponsored Program activity. Provides fiscal, operational, consultative and administrative support to the Office of Grants and Contracts, university Fiscal Officers, department Grant Managers and various project sponsors.

Responsibilities and Duties

Performs all collection functions associated with sponsor billing for expenses incurred on sponsored research grants administered by the Ohio State University's Office of Sponsored Programs (OSP) within the Enterprise for Research, Innovation and Knowledge (ERIK).

This position performs routine collection duties of large scope and complexity on aged receivables for sponsored awards; makes outbound calls and emails sponsors requesting payment; handles sponsored related inquiries; initiates invoice write-off requests; performs sponsor contact maintenance; analyzes and works to correct billing errors; provides supporting documentation for various sponsors; assists in the identification of payment for application; serves as a point of contact for sponsor bankruptcy notifications and ensures compliance with filing through legal counsel; notifies internal stakeholders of bankruptcy filings; works collaboratively and develops working relationships with the Sponsored Fiscal Billing and Payment teams, the Office of Grants and Contracts, university department contacts and various project sponsors to identify and mitigate sponsor financial risk. Has an expert understanding of the various sponsors, their billing requirements, regulations, and their impact on fiscal operations.

Functions with a high degree of autonomy on complex issues. Performs in-depth analysis of processes, makes recommendations to improve processes, assist in developing and documenting procedural changes and training resources, and aids with document retention. May participate with working groups to identify cross-functional process improvements. May serve as informal resource to Fiscal Billing and Payment team. Attends staff meetings and trainings.

Required Qualifications

• Bachelor’s degree or an equivalent combination of education and experience.
• Four years of accounts receivable, billing, payment processing, collections and/or finance operations in a higher education or sponsored program environment.

Desired Qualifications

• 4-8 years of relevant experience.
• Expertise in Workday Customer Accounts and Sponsor modules, including configuration and workflow knowledge.

Application Materials

A resume is required.

Additional Information

Salary

The salary for this position starts at $70,100.00, annually.

Work Location

This is a hybrid work position. Employees are required to provide reliable internet access and home office furnishings for approved remote work locations.

ERIK Overview

Join the Enterprise for Research, Innovation and Knowledge (ERIK) at The Ohio State University and become a part of a dynamic, forward-thinking team dedicated to pushing the boundaries of discovery and innovation. ERIK positions Ohio State to expand curiosity-driven research and creative expression, further develop our research community of faculty, staff, and students, and grow the innovation ecosystem to address big challenges and improve communities locally and globally. We are seeking passionate individuals who are committed to making a meaningful impact through collaboration, innovation, and excellence. To learn more about our mission and work, please visit https://erik.osu.edu/.

Position Mapping

Function: Finance
Subfunction: Sponsored Fiscal Billing
Career Level: Specialized 3
Location: Mount Hall (0311)
Position Type: Regular
Scheduled Hours: 40
Shift: First Shift