Student Employment Specialist, Human Resources

Position Overview

The Specialist of Student Employment and Federal Work-Study serves as the primary operational expert responsible for executing student employment and Federal Work-Study processes. This role manages high-volume hiring and onboarding activities, maintains accurate records, and supports students, supervisors, and community partners through consistent and reliable service delivery.

Through these responsibilities, the Specialist contributes to a positive and meaningful employment experience for students and supervisors by ensuring processes are efficient, accessible, and responsive to stakeholder needs. This is an onsite position.

Responsibilities:

Operational Execution and Transaction Management

• Process student employment transactions, including requisitions, hiring, onboarding, and assignment management
• Coordinate completion of onboarding requirements, including scheduling and tracking of I-9 verification and new hire documentation
• Manage Federal Work-Study operational activities, including routine timecard processing and monitoring of fund utilization
• Maintain accurate records and ensure timely completion of required documentation

Workflow and Service Delivery

• Serve as the primary point of contact for students, supervisors, and community partners regarding student employment processes
• Provide guidance on established procedures, timelines, and system workflows
• Monitor workflow queues and prioritize tasks to meet operational deadlines
• Support resolution of routine operational issues

Program Support and Coordination

• Maintain student employment communications, reference materials, and documentation
• Coordinate logistics for student employment programs, training sessions, and events
• Track and report operational data to support program monitoring and decision-making
• Escalate compliance concerns, operational risks, or workload constraints to the Manager in a timely manner
• Use recurring issues, stakeholder feedback, and data trends to identify process improvement opportunities and recommend enhancements to workflows, communications, or service delivery

Required Qualifications

• Bachelor’s degree in Human Resources, Business Administration, Higher Education, or a related field
• 2–4 years of experience in student employment, financial aid, human resources, or a related administrative function
• Experience supporting hiring, onboarding, payroll, or financial transactions within enterprise systems (e.g., Oracle, PeopleSoft, Kuali, or similar platforms)
• Knowledge of or experience with Federal Work-Study (FWS) program requirements or compliance in a higher education setting
• Demonstrated ability to interpret and apply policies, procedures, and regulatory guidance (e.g., FWS or employment eligibility documentation)
• Strong attention to detail and ability to manage data, documentation, and time-sensitive transactions accurately
• Ability to manage multiple priorities, meet deadlines, and maintain productivity in a high-volume, compliance-driven environment
• Effective communication and customer service skills, with the ability to work both independently and collaboratively with diverse stakeholders

Preferred Qualifications

• Direct experience administering Federal Work-Study or similar funding programs, including tracking and reporting expenditures
• Familiarity with onboarding and I-9 compliance processes and federal employment eligibility requirements
• Experience developing or maintaining communications, training materials, or reference documentation
• Experience coordinating programs, events, or training sessions in a higher education environment
• Experience managing high-volume workflows or transaction processing