Training Specialist II

Training Specialist II

Company:
North Carolina State University

Job Location:
Category:
Human Resources

Type:
Full-Time

Join the Pack! A community with nearly 8,000 faculty and staff, and 30,000 students. NC State is one of the largest employers in North Carolina, offering a large range of career opportunities. Visit us at https://jobs.hr.ncsu.edu/.

Location: Raleigh, NC

Essential Job Duties:
The Training Specialist II plays a vital role in supporting and enhancing training, learning, and professional development across the Facilities Division. This includes coordinating training sessions and programs; tracking facilities and safety training requirements; and managing the Onboarding and Orientation Program and Apprenticeship/Pre-Apprenticeship Programs, while serving as a cross-trained backup for the Facilities Division Leadership Development Program.

The Training Specialist collaborates with the Assistant Director of Facilities Human Resources Programs, department managers and supervisors, and campus partners to develop and deliver courses that enhance employee education, technical skills, and career progression. This position also works across university departments to identify customized training opportunities that support career advancement pathways, develops standalone trainings based on Facilities employee needs, and creates and disseminates the Facilities Training & Development Opportunities Newsletter, highlighting university-wide professional development resources.

If you are passionate about developing people and creating impactful learning experiences, we encourage you to apply and join our team.

Key responsibilities and duties include, but are not limited to:

• Manage the Facilities Division Onboarding and Orientation Program.
• Coordinate and support the expansion of the Apprenticeship and Pre-Apprenticeship Programs, including efforts toward division sponsorship.
• Oversee the technical training program by assessing training needs, tracking attendance, organizing materials, and generating progress reports for leadership.
• Schedule and coordinate training sessions across technical, compliance, safety, and professional development topics, and provide facilitation as needed.
• Maintain computerized training records, reports, and documentation required for OSHA, the NC Department of Labor, and other regulatory agencies.
• Develop annual training forecasts and maintain a comprehensive training calendar.
• Design and develop career progression training programs by collaborating with subject-matter experts to create curriculum, job aids, presentations, and hands-on activities.
• Lead train-the-trainer sessions focused on adult learning techniques and effective instructional delivery.
• Create standalone courses and instructional materials in response to evolving employee needs.
• Teach customized courses and adjust instruction based on short- and long-term training goals.
• Use program evaluations, employee feedback, and supervisor input to refine and enhance training opportunities.
• Partner with university departments to identify customized training opportunities that align with Facilities career pathways.
• Collaborate with Facilities Safety and Environmental Health & Safety to coordinate OSHA-related and compliance-required training.
• Prepare and distribute communications, including memos, letters, certifications, and the Facilities Training & Development Opportunities Newsletter.
• Recommend new training initiatives and advise leadership on training priorities, resource needs, and long-term development strategies.
• Support Staff Development initiatives to ensure seamless and consistent employee development services across the division.

Other Work/Responsibilities:

• Other duties as assigned.

Minimum Experience/Education:
Graduation from a four-year college or university and two years of progressively responsible experience analyzing, interpreting, applying, communicating and promoting HR best practices in the context of organizational goals and objectives; or an equivalent combination of training and experience.

All degrees must be received from appropriately accredited institutions.

Required Qualifications:

• Demonstrated ability to research, evaluate, and recommend training options and alternatives, and to effectively facilitate and coordinate training for diverse employee groups.
• Strong verbal communication, presentation, and facilitation skills, with the ability to interact professionally with supervisors, employees, and the public.
• Proven capacity to manage multiple tasks and priorities in a fast-paced environment, along with proficiency in Google Suite and/or Microsoft Office.

Preferred Qualifications:

• Proven track record in organizational development, specifically in identifying employee growth needs and designing, implementing, and evaluating customized training solutions.
• Strong foundational knowledge of human resources principles and modern training/development procedures to ensure organizational alignment.
• Experience leveraging Human Resources Information Systems (HRIS) and information management tools to track and optimize development initiatives.

Required License or Certification:

• Valid DL required
• NCDL within 60 days of hire, must be maintained

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