Academic Services Administrator

Job Details

Job Title: Academic Services Administrator Posting Start Date: 4/17/26 Work Arrangement: Onsite

Current UC employees must apply internally via SuccessFactors

Next Lives at the University of Cincinnati

Founded in 1819, the University of Cincinnati ranks among the nation’s best urban public research universities. Home to more than 53,600 students, 12,000 faculty and staff, and over 360,000 living alumni, UC, a Carnegie 1 institution, combines research prowess with a physical setting The New York Times has called “the most ambitious campus design program in the country." UC's momentum has never been stronger as the anchor of the Cincinnati Innovation District, the oldest cooperative education (co-op) program in the country with students earning $94 million annually through paid experiences, an academic health system, and as a member of the Big 12 Conference. The university contributes $10.6 billion in economic impact to the city and $22.7 billion to the state of Ohio. At UC, next is all of us. Learn more at uc.edu.

UC is a mission-driven organization where we are committed to student success and positively transforming the community through scholarship and service. We thrive on innovation, making an impact, and fostering an environment where staff and faculty are key contributors to UC’s success.

About the Learning Commons

The Learning Commons provides centralized academic support for all University of Cincinnati students. We facilitate and train hundreds of outstanding peer educators to create flexible academic success programming. Many of these programs collaborate with faculty and others on campus for in-time support for specific courses and overall academic success here at UC. Each year more than 10,000 students take advantage of Learning Commons programs to build confidence, integrate on campus, and master challenging course content.

Job Overview

The Academic Services Administrator for Content Review (CR) will coordinate the Content Review program to promote student success in science courses. Content Review sessions promote content practice, peer-to-peer learning, study skills development, and metacognition for students taking entry-level Biology and Chemistry courses. Through tailored weekly review sessions of corequisite course material, led by a Content Review Leader, students collaborate on practice problems, discuss correct solutions, and make plans for further preparation outside of class. Aligned with the Ohio Strong Start in Science initiative and in parallel with the University of Cincinnati’s Mathematics Supplemental Review Sessions (SRS) program, Content Review will transition to a one-credit-hour course and use faculty-developed course materials beginning in Fall 2026. Qualified applicants are not required to have content knowledge in the science courses supported by the Content Review program, but content knowledge in relevant areas and/or experience collaborating with faculty and/or peer educators would be preferred.

Essential Functions

• Oversee the program objectives, logistics, execution, and assessment of the Content Review program
• Recruit, hire, and supervise student staff, student staff leaders, and graduate assistant (or equivalent graduate student worker)
• Develop, assess, and lead training for new hires and returning student employees.
• Review, analyze, and prepare data for reporting and assessment purposes (ex. track attendance, reporting data by semester and annually)
• Identify problems and solutions, develop clear goals and action steps for program enhancement.
• Manage online platforms including Canvas (Learning Management System) and scheduling platforms.
• Participate in Learning Commons departmental committees, projects, and initiatives
• Oversee student staff timekeeping, track program budgets, and implement program decisions based on budget forecasts.
• Collaborate and liaise on Learning Commons initiatives (especially when connected with the Content Review program) with relevant departments, faculty, staff, and campus partners.
• Promote the Learning Commons via university presentations and communications
• Hold additional responsibilities as it relates to supporting the Learning Commons, university service committees, etc.

Required Education

Bachelor's Degree

Required Experience

One (1) year of related experience in teaching, education administration, or related work within a university learning center (may include undergraduate or graduate work)

Additional Qualifications Considered

• Degree or experience in Higher Education, Psychology, K-12 Education, Science, Math
• Master's degree

Physical Requirements/Work Environment

Office environment/no specific unusual physical or environmental demands.

Application Process Information

Interested and qualified applicants must apply online. In addition to completing the online application, applicants must include the following:

• Cover letter that describes how you are qualified to support first-year science students through group facilitation and peer education
• Please use the additional documents feature as needed for these items.

Compensation and Benefits

UC offers an exceptional benefits package designed to support your well-being, financial security, and work-life balance. UC Benefits Eligibility may vary by position and FTE status. Highlights include:

Salary/Hourly Pay Rate Information:

Comprehensive Tuition Remission

UC provides tuition remission for you and your eligible dependents, covering tuition costs for nearly all undergraduate and graduate programs offered by the university.

Robust Retirement Plans

As a UC employee, you won’t contribute to Social Security (except Medicare). Instead, you’ll choose between state pension plans (OPERS, STRS) or an Alternative Retirement Plan (ARP), with UC contributing 14–18% of your salary based on position.

Real Work-Life Balance

UC prioritizes work-life balance with a generous time-off policy, including:

Vacation and sick time

11 paid holidays and additional end-of-year paid time off (Winter Season Days)

6 weeks of paid parental leave for new parents

Additional Benefits Include:

• Competitive salary based on experience
• Comprehensive health coverage (medical, dental, vision, prescription)
• Flexible spending accounts & wellness programs
• Professional development & mentorship opportunities

To learn more about why UC is a great place to work, please visit our Careers Page.