Job Description Summary

To provide clerical and administrative support to Campus Managers Office.

Description of Duties and Tasks

• Performs administrative duties for a department in support of faculty, staff, and/or student efforts, including examining and answering correspondence, processing and prioritizing office communications, processing mail, answering the telephone and email, arranging conference calls, and maintaining or coordinating the supervisor's schedule.
• Communicates program information and assists students.
• Performs clerical duties including correspondence, ordering supplies and equipment, maintaining files, processing mail, and duplication.
• Gathers, compiles, and enters data, producing routine and specialized reports and documents; maintains files, records, logs, and other tracking systems.
• May design and produce handouts, fliers, newsletters, brochures, manuals or other documents; may maintain or update webpages or use social media.
• Responds to and/or directs inquiries in person or on the telephone; accesses and works with other staff to assist in resolving issues from students, employees, and the public.
• Maintains schedules, calendars, and appointments, which may include scheduling department meetings and events, issuing invitations, arranging for location and equipment, typing minutes, and preparing information packets.
• Compiles and produces routine reports or documents.
• May input budget figures, prepare requisitions, maintain budget sheets, log and track expenditures or take payments, or assist in departmental procurement processes.
• May serve as a technical resource for computer hardware and software and other office equipment such as copiers and fax machines.
• May be assigned responsibility for special projects such as scheduling rooms, compiling information packets, creating spreadsheets, charts, and graphs, and other projects.
• May oversee the work flow of others, as appropriate.

Knowledge

• Office procedures and practices.
• Customer service techniques.
• Basic bookkeeping procedures.
• Knowledge and understanding of underserved groups.
• Preparing and processing purchase orders and/or other purchasing liaison skills such as procurement card (P-Card) reconciliation, preparing requisitions, etc.
• Managing the budget within assigned department.

Skills

• Maintaining an established work schedule.
• Effectively using interpersonal and communications skills.
• Effectively using organizational and planning skills with attention to detail and follow-through.
• Entering data, maintaining files, and performing other clerical duties.
• Maintaining confidentiality of work-related information and materials.
• Establishing and maintaining effective internal and external relationships.
• Effective customer-orientation when working with a multicultural population.

Required Work Experience

Two years related work experience.

Required Education

High school diploma or educational equivalent.