Communications Officer 1

Description

Columbia Basin College ("CBC" or the "College") seeks a Communications Officer 1 (Dispatcher) to support the college's mission by giving top priority to the safety and security of the campus community. Through communication, proactive emergency preparedness, and the efficient management of security-related systems and records, this position actively contributes to creating a secure and conducive environment for students, faculty, staff, and the public. This position reports to the Director for Campus Security, Risk & Emergency Management.

This position closes on June 21, 2026 @ 11:59 PM Pacific Time.

If you have questions or need assistance during the application or search process, please contact the recruiter for this position, Denise Cook at dcook@columbiabasin.edu or (509) 542-4407.

Primary Responsibilities

• Administer and maintain security records management systems, including Computer Aided Dispatch (CAD), ticket management, records retention, daily audits, event logs, and system access security;
• Monitor system integrity and compliance, identify security violations, maintain access permissions, and recommend updates to communications and operational procedures to support consistent department practices;
• Coordinate parking and citation administration, including processing citations, levying fines, managing permit databases, issuing reserved and carpool parking permits, and processing related applications;
• Compile, maintain, and analyze security-related data and reports, including daily operational records, statistical reporting, annual summaries, and data contributions for the Annual Security Report and other administrative reports;
• Operate and coordinate security communications systems, including radio dispatch, multi-line telephone systems, emergency communications, and other department data-recording and communication equipment;
• Receive, assess, document, and disseminate security-related communications and service requests, providing dispatch support and operational direction to patrol personnel during routine and emergency situations;
• Maintain departmental records and provide administrative support, including clerical functions, report processing, file maintenance, receptionist duties, and general office support for Campus Security operations;
• Administer campus access control systems, including maintaining key and electronic access databases, issuing credentials, programming electronic access levels, and managing related documentation for staff and resident students;
• Manage campus security surveillance systems, including monitoring system functionality and retrieving, archiving, and distributing recorded video footage as authorized;
• Provide operational support for department effectiveness, including coordinating with internal technology partners, training staff on systems and procedures, maintaining lost and found operations, researching equipment and supplies and developing forms; and
• Perform other duties and responsibilities as assigned.

Required Qualifications

• One (1) year of relevant work experience as a communications officer, dispatcher, or front desk worker in a college and/or university, security business or office, or as a public safety dispatcher or civilian staff employee for a police, fire, or emergency medical services (EMS) in a city, county, or federal governmental agency; and
• Experience managing and maintaining databases and electronic record systems.

Preferred Qualifications

• Associate’s degree in criminal justice or other related area of study from an institutionally accredited college or university.