Coordinator, New Student and Family Programs

Towson University (TU) has earned distinction as both a top 100 public university and one of the nation's great colleges to work for. Located north of Baltimore, TU currently enrolls over 19,000 students and is the second-largest university in the prestigious University System of Maryland. Towson University fosters a climate that is grounded in respect and supports the intellectual and personal growth of the entire university community.

The Coordinator of New Student and Family Programs is a full-time professional in the Office of New Student and Family Programs (NSFP) within the Division of Student Affairs. This position is responsible for educating and engaging students and families in a successful transition to Towson University. This position coordinates the Orientation Leader, First Year Experience Leader, returning student leader, and Undergraduate Intern recruiting, hiring, training, and supervision as well as the coordination of any affiliated student leadership programs. The responsibilities of this position also include program development, event management, administrative support, and assessment of orientation and transition programs. This position will report to the Assistant Director of New Student and Family Programs.

Description

• Provide leadership, direction, and coordination for all student leader functions in the NSFP area. This person will recruit, train, supervise, advise, and mentor undergraduate student staff including but not limited to Orientation Leaders and First Year Experience Leaders.
• Develop curriculum and training for advanced student leaders. Responsible for the planning and implementation of the Undergraduate Intern and returning student staff member programs.
• Oversee the recruitment, selection, supervision and training of returning staff members, in addition to managing the recruitment, training and direct supervision of two undergraduate interns.
• Support the planning and execution of the one-day student and family orientation programs, Welcome to TU, and the 4-day orientation prior to the start of the semester. This includes curriculum design, collaboration with campus partners, specifically in Undergraduate Admissions and Academic Advising, assessment, and program logistics.
• Participate in the planning and execution of Family Weekend.
• Perform other duties as assigned.

The work hours for this position will include evenings and weekends on an occasional basis.

Telework may be available for this position up to two days per week following the completion of 90 days of service in good standing.

Additional Information: Hybrid/Remote is allowed.

Qualifications

Required Qualifications:

• Bachelor's degree
• One year of relevant experience
• Program/event management and public speaking skills
• Excellent communication and problem-solving skills

Preferred Qualifications:

• Master’s degree in higher education, counseling or a related field
• Previous experience working with student orientation, transfer programs, academic advising, and/or undergraduate admission