Program Associate & VA Specialist

Overview

The Office of Financial Aid is accepting applications for a Program Associate and VA Specialist. Located in Alabama’s vibrant state capital, Auburn University at Montgomery is a fast-growing university on the rise. Don’t just take our word for it: The Princeton Review rates us as one of the best colleges in the Southeast, while U.S. News & World Report recently ranked us No. 22 among regional universities in the South for the quality of undergraduate teaching and 38th among all public institutions in the region.

Responsibilities

• Coordinate and complete special or ongoing projects/tasks/responsibilities (e.g., coordinate processing of student and/or employee records/forms; prepare reports; process documents; track/monitor student records/forms; monitor payroll and purchase orders).
• Collect and post information into a computer or manual filing system; follow acceptable data review and correction procedures, maintain department personnel records and purchasing, travel and account records.
• Receive office visitors and/or telephone calls; answer routine questions; screen calls/callers; take messages and/or refer to appropriate personnel; pick-up, sort, and deliver mail.
• Coordinate with the Veterans Affairs Manager and serve as a secondary School Certifying Official.
• Provide students advice regarding University policies and assists in handling front-counter confrontations.
• Assume responsibility for the delivery of program functions or portions of program activities.
• May provide administrative activities to assist programmatic support functions (e.g., payroll, VA student workers, FWSP student workers).
• Review and correct student data to ensure accuracy of applications. May have other assigned duties requiring special training and/or certification.
• Cross-trained on all F.A. processes

Qualifications

High school diploma or equivalent and two years’ general office experience. Financial aid and VA experience is preferred. Experience with computer software and automated database systems is preferred.