Primary Purpose of the Position

Join the BroncoTechs Team at Fayetteville State University! Are you a full-time FSU student who enjoys solving technical problems and helping others? If so, join the BroncoTechs and gain practical, hands-on experience that will distinguish your resume and prepare you for a successful career after graduation.

BroncoTechs are vital members of the Technology Support Center within the Department of Information Technology Services. In this role, you’ll provide daily front-line support to students, faculty, and staff across campus.

No previous IT experience is required—we provide comprehensive on-the-job training. All majors are welcome and encouraged to apply!

What to Expect as a BroncoTech:

• Service Desk Technician — Support walk-in clients by helping them connect to campus systems, install software, and troubleshoot common technical issues.
• Endpoint Technician — Provide on-site support to faculty and staff, assisting with computer setups, software installations, and hardware troubleshooting.
• Lab Technician — Maintain campus printers, support users in the student computer labs, and deliver friendly, dependable customer service.

Take the first step toward a tech-savvy, career-ready future. Apply today and become a BroncoTech!

Minimum Education and Experience Requirements

• Fayetteville State University Undergraduate Student enrolled full-time or
• Fayetteville State University Graduate Student enrolled in at least 9 credit hours

Allowable Working Hours

• Maximum Work Hours – Student workers are limited to 29 hours of work per week. If the student is on an F-1 or J-1 VISA – the student is limited to work a maximum of 20 hours per week while school is in session.
• Students may work Federal Work Study (FWS) position and student employment simultaneously – student’s total work hours for all jobs cannot exceed 29 hours of work per week during the school term.

Preferred Qualifications

• Knowledge of Windows/macOS operating systems.
• Knowledge of Office 365 software