International Conversion Lead

Job Description

Auckland University of Technology (AUT) is bold and unapologetically different, centred on students and grounded in Knowledge that Works driven by talented, progressive people. We are New Zealand’s newest university, ranked 5-stars by QS Universities 2025 and a place of opportunity where more than 26,000 students with talent and potential succeed, supported by a community of more than 4,000 staff based primarily across three Auckland campuses. Built on collaboration, shared purpose and the values of Pono (fact, truth, reality, integrity), Tika (acting accordingly, doing what is needed, ethical expression), and Aroha (empathy, care, compassion). AUT offers an innovative, forward-thinking environment where committed people work together to improve outcomes for students, communities, and the world.

AUT recognises the importance of Te Tiriti, Māori and Pacific knowledge, leadership, and contribution across our university and is committed to creating environments where these communities can thrive. We embrace diversity in all its forms and are proud to welcome people of all ethnicities, genders, sexual orientations, religious and political beliefs, socio-economic situations and accessibility needs.

Our Division

AUT’s award-winning Student Services & Administration division is dedicated to delivering exceptional student-centred experiences across the entire learner journey, from enrolment through to graduation and beyond. Bringing together high impact services in student administration, wellbeing and support, governance, systems, and operational delivery, the directorate works collaboratively with academic and professional teams to enable student success and institutional effectiveness. It offers professionals the opportunity to make a meaningful difference in a large, diverse university environment - combining purpose led work, continuous improvement, and a strong focus on equity, service excellence and positive outcomes for students and staff.

To learn more about Student Support Services at AUT, please click here: https://www.aut.ac.nz/student-life/support-services

The Opportunity | Te Whiwhinga mahi

We are seeking an experienced and strategic International Conversion Lead to develop and deliver university‑wide international applicant‑to‑enrolment conversion strategies.

This is a senior specialist role playing a critical part in strengthening AUT’s international growth, reputation, and applicant experience by optimising conversion pathways from first contact through to enrolment and arrival. Reporting to the Director Student Hub, the International Conversion Lead provides leadership across international conversion activities, working collaboratively with faculties, Brand & Marketing, the International Office, Student Services teams, and external partners.

You will provide practice leadership to the end‑to‑end service design and improvement across the international applicant experience, ensuring a seamless, data‑informed, and student‑centred experience for international applicants and their influencers.

Key responsibilities include:

• Development and optimisation, of a university‑wide international conversion service delivery model
• Leadership and coordination of applicant‑facing conversion initiatives aligned with the AUT brand
• Monitoring and tracking data and information, reporting trends, and providing insights
• Development and maintenance of strong partnerships with key stakeholders

About you | Ko wai koe

You will be a confident, analytical, and relationship‑focused professional with a strong track record in international education, service design, or conversion‑focused roles.

In addition, you will:

• hold an undergraduate degree in a relevant discipline and a minimum six years’ relevant experience
• strong understanding of higher education admissions, fees, enrolment, and conversion systems
• strong analytical capability and confidence using data to inform decisions
• A commitment to equity, diversity and inclusion. Supportive of AUT’s Te Aronui journey (https://www.aut.ac.nz/about/maori/auts-commitment-to-Te-Tiriti-o-Waitangi).

If you’re an adaptable, creative, critical thinker, who is digitally literate and takes a collaborative approach in all you do, we’d love to hear from you!

What we offer | Ngā āhuatanga kei a mātou

At AUT, you’ll be part of a values-led university that supports you to thrive in your role and career. We offer:

• Flexible working and a strong, caring culture that supports belonging.
• Recognition frameworks that reflect your contribution and how you live our values.
• The tools and trust to make a meaningful difference every day.
• Māori and Pacific development programmes that strengthen our shared purpose.
• Cultural capability uplift development programmes for all staff
• Professional development opportunities to keep you moving forward.
• Free gym membership.

How to apply | Me pēhea te tuku tono

Along with your CV - please ensure to submit a cover letter which a) explains why this role (and AUT) is of interest, and b) addresses how you feel you meet some, or all, of the key criteria listed above. Please feel free to add any further comments you feel may also support your application. All applications must be submitted through the online application process.

Further Information | Pārongo Anō

Start Date: To be agreed with the successful applicant.

Salary Ranges Ngā Utu: $110,000 - $131,000 - commensurate with the skills and experience of the successful candidate.

For further information: Contact Caroline Cranston, AUT Recruitment Consultant - caroline.cranston@aut.ac.nz

Closing Date | Te rā aukati: 21 June at 5pm

Job Reference | Tohutoro Mahi: 95641

Full-time denotes 37.5 hours per week*