Learning Center Specialist (STH) Short-term Hourly

DESCRIPTION

Under the direction of the Dean of Rhetoric & Literacy, performs a wide variety of duties in the Learning Center; assists students, faculty and staff with equipment, materials, services and facilities; performs a variety of duties related to front desk, check-in services and technology; trains and provides work direction to student workers; performs other related responsibilities as may be assigned.

REPRESENTATIVE DUTIES

E = indicates essential duties of the position

• Assists students, faculty and staff at the front desk; assists in receiving and directing phone calls and visitors; reports phone, computer, and facility problems; provides information and directs inquiries and visitors to the proper person or service; provides technical information concerning policies, procedures, rules, regulations and activities (E)
• Recruits, interviews and screens new student workers; trains student workers on computer software applications; maintains records of student work hours, payroll and related personnel files; evaluates student workers’ performance; schedules training. (E)
• Plans, schedules and performs technical clerical duties related to assigned function such as compiling information from a variety of sources and preparing reports, flyers and forms as required by the Learning Center or District; communicates with other offices or departments to provide or obtain a wide variety of information; provides cover for front desk or department counter as assigned providing information and assistance to students, potential students, and the general public regarding program services and requirements. (E)
• Operates a variety of equipment related to the Learning Center, including computers and software applications, computer check-in/out system, website, printers, calculators, copiers, audio-visual equipment, and other equipment as required. (E)
• Assists with Learning Center operations; maintains Learning Center in a clean, safe and orderly condition; provides direction to student assistants as assigned. (E)
• Serves as a liaison to campus community groups and organizations.
• Assists in office record keeping and filing activities.
• Opens and prepares Learning Center for daily use; checks printers and photocopiers to assure proper stock and operation.
• Coordinates schedules and room reservations in the Learning Center; assists in communicating to others regarding meetings, appointments, orientations, activities or announcements; schedules meetings, conferences, and interviews for supervisors and others; assembles, types and duplicates required background materials. (E)
• Establishes and maintains confidentiality of a variety of sensitive materials and information.(E)
• Maintains inventory and orders, receives and stores supplies, equipment and materials as needed. Maintains Learning Center materials in assigned locations. (E)
• Assists Tutorial Specialists as needed.
• Other duties as assigned.

MINIMUM QUALIFICATIONS

EDUCATION AND EXPERIENCE: Any combination equivalent to: graduation from high school and two years of experience closely related to the duties and responsibilities of the class.